1. Order Processing & Dispatch Cut-Off
Orders paid via PayHere, Koko, or Mintpay are queued for packing immediately upon instant gateway confirmation. Orders placed via Direct Bank Transfer (Slip Upload) are dispatched once our accounts desk verifies your uploaded transfer receipt. Orders confirmed prior to 3:30 PM (Monday – Saturday) are handed to the courier the same business day; orders placed on Sundays or Mercantile/Poya Holidays ship on the next working day.
2. Estimated Delivery Timeframes
- Colombo 01–15 & Greater Colombo Suburbs: Within 24 Hours (1 Working Day).
- Western, Central, Southern & North-Western Major Towns (Gampaha, Negombo, Kalutara, Kandy, Galle, Matara, Kurunegala): 1 – 2 Working Days.
- Outstation, Northern, Eastern & Upcountry Districts (Jaffna, Vavuniya, Trincomalee, Batticaloa, Ampara, Anuradhapura, Badulla, Nuwara Eliya, Monaragala): 2 – 3 Working Days.
3. District Courier Rates (Sri Lankan Rupees — LKR)
Free Retail Shipping ≥ LKR 15,000ColomboLKR 350
GampahaLKR 380
KalutaraLKR 380
KandyLKR 450
GalleLKR 450
MataraLKR 450
KurunegalaLKR 450
PuttalamLKR 450
RatnapuraLKR 450
KegalleLKR 450
4. Live SMS Waybill Tracking
As soon as your display or accessory leaves our Colombo dispatch bench, an automated Text.lk SMS containing your courier partner name and waybill number is sent to your mobile phone. You can also check real-time order progress anytime on our Track Order page.